Frequently Asked Question

PointClickCare - How to Manage RTLS Tags for a Resident

Last Updated 23 days ago

Important: Please make sure the RTLS tag is turned on before adding or swapping a tag. Press and hold the center button for approximately 5 seconds. A blue light will flash from under the face of the tag indicating it has been powered on.

Add A Tag

1. In PCC, via Amin or Clinical, navigate to the Resident you need to add or modify a tag for.

2. Go to Dot Menu -> Edit Demographics

3. Click to place your cursor in the RTLS Tag ID field, Scan the barcode on the tag. Repeat for the Resident Barcode # field. Important: These 2 fields must match!

4. Save when completed

5. Since this QR code on the RTLS tag will be used for medication administration, the label on the outside of the resident's room will need to be updated to match the RTLS tag. Instructions on how to do this can be found here: https://help.mslcc.com/kb/faq.php?id=262

Edit A Tag

Use process if you need to change the Tag ID assigned to a Resident. Typically one will do this in the situation of a lost or broken RTLS Tag.

1. In PCC, via Amin or Clinical, navigate to the Resident you need to add or modify a tag for.

2. Go to Dot Menu -> Edit Demographics

3. Clear the contents of the RTLS Tag ID and Resident Barcode # fields.

4. Click to place your cursor in the RTLS Tag ID field, Scan the barcode on the tag. Repeat for the Resident Barcode # field. Important: These 2 fields must match!

5. Save when completed

6. Since this QR code on the RTLS tag will be used for medication administration, the label on the outside of the resident's room will need to be updated to match the RTLS tag. Instructions on how to do this can be found here: https://help.mslcc.com/kb/faq.php?id=262

Delete A Tag

Use process if you need to completely delete the Tag ID assigned to a Resident. Typically one will do this in the event of a Resident discharge.