Frequently Asked Question

How to Disable Voicemail Emails
Last Updated 6 years ago

  1. Open Shoretel Communicator
  2. Click the Shoretel button in the upper left of the program
  3. Select Options
  4. Click Outlook from the Left side menu in the Options and Preferences window
  5. Click the “Uninstall” Button under the voicemail section.
    Note1: This should change to “Install” if it has been uninstalled.
    Note2: If outlook is currently open you may be prompted to close it before these changes take effect
  6. Click Apply then OK on Options and Preferences window to return to the main shoretel window.
  7. Emails should now stop appearing for VMs in Outlook

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